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All transcripts, headlines, and summaries are automatically generated by AI from live dispatch audio. These alerts are not an official report. Alerts are based on unconfirmed dispatch communications that may change as situations develop. Review the original audio and verify details with official sources before relying on this information.
Dispatch audio
Heard on: Granby and Windsor Public Safety · 1 day ago
00:11
AI transcript
00:00
The Wine Loft, (number withheld) Poquonock Avenue, at ten forty-nine.
00:04
See (name withheld)? I guess he gave a customer a refund twice because she threatened to call police on him.
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AI summary

Employee seeks help after refund dispute near Poquonock Ave

Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.

As discussed during the dispatch call, an employee at a local business near Poquonock Avenue requested police assistance following a refund dispute. The employee reportedly issued a double refund to a customer who then threatened to involve law enforcement. The employee later went to the customer’s residence to recover the money and requested officer support. The situation appears to involve a possible misunderstanding over payment rather than intentional wrongdoing.

audio iconDisorderly Conduct
Poquonock Ave, Windsor, CT 06095
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