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Woman falls near escalator inside Macy's; no injury, West Hartford CT

Medical Emergency

Reported: 09/25/2025 08:22 AM (PDT)

Near New Britain Ave, West Hartford, CT 06110

A 60-year-old woman fell near the escalator on the second floor inside Macy's near New Britain Ave. Medical responders arrived and found no injury, so they canceled further assistance.

Audio|Source: West Hartford Police, Fire and EMS

01:51

Transcript:

00:00

Engine 5, Medi-21. Respond of near New Britnav, Macy's main store on a medical.

00:06

It's going to be for a 60-year-old female fall, which is going to be by the escalator on the second floor.

00:12

Repeating Engine 5, Medic 21.

00:14

Near New Britnav, Macy's on the medical.

00:17

It's going to be in the main store, second floor by the escalator for the fall.

00:21

Timeout is 1121.

00:23

21-0-1-6. 6-Cuffay 45.

00:26

What?

00:28

Warwick-Trapbrook,

00:30

Edward Adam 536, Edward Adam 536, Edward Adam 536, Warwick, Traubrook.

00:35

I don't know what matters, wanting an arrival.

00:38

Briefie, one's right.

00:55

B3, I cut you off what you got?

00:58

You put me off on a 57 to Walgreens on Farmington Fav.

01:12

DeBoer. Color 5, 32 Delta, M.A.C., you're going to go to the second floor by the escalator,

01:18

by the fragrances.

01:22

Andrew 5, I'm a location.

01:24

Okay.

01:25

Engine 5, you're on location.

01:27

1123. All right, just smash. Engine 5.

01:34

Engine 5, go ahead.

01:40

There's no medical injury here. Engine 5 AMR available.

01:46

Breezy.

01:48

Medi 21 you can cancel.

01:50

The other copies available.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:

Near New Britain Ave, West Hartford, CT 06110

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Incorrect

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