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911 Call for Ambulance and Spanish Interpreter at Extended Stay Hotel

Source: Cumberland County Public Safety
Ashley Dr, Scarborough, ME 04074, USA
Summary: A male caller dialed 911 from the Extended Stay hotel at 2 Ashley Drive, requesting a Spanish interpreter and an ambulance. The call disconnected, and subsequent attempts to reconnect with the caller resulted in a busy tone. Responders attempted to reach the hotel front desk and eventually contacted an emergency contact, Lori, to facilitate access. The phone number was traced to a Colorado area code, and responders ultimately used a Knox Box to access the building's common areas while awaiting further assistance from the hotel representative.
  1. Hotel Representative to Assist
    00:07

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  2. Building Accessed
    00:09

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  3. Location and Caller Details Confirmed
    00:30

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  4. Emergency Contact Notified
    00:11

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  5. Attempts to Reconnect and Access Hotel
    01:20

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  6. Initial 911 Call Received
    00:20

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