Person Trapped in Elevator at High Street, Palo Alto

Summary: Palo Alto Fire Engine 61 responded to a service call for a person trapped in a disabled elevator at High Street, Palo Alto. Initial reports placed the incident at 514 High Street, but security later confirmed the location as 528 High Street. The emergency call button inside the elevator was not working, and one person was stuck. Firefighters arrived on scene, coordinated with security, and successfully freed the individual. The elevator was tested and appeared to be functioning normally after the rescue. The incident was resolved without injury.