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audio iconMedical / Ems - Patient Transfer - pittsburgh

Patient Requests Transfer from West Penn Hospital ER

Source: Pittsburgh Police, Fire and EMS
4800 Friendship Ave, Pittsburgh, PA 15224, USA
Summary: A patient at West Penn Hospital ER expressed dissatisfaction with her wait time and requested to be transferred to another facility. EMS dispatch discussed whether to send a unit or have West Penn security handle the situation. Ultimately, West Penn Security took responsibility for addressing the patient's concerns, and no EMS transport was required.
  1. Security Handles Situation
    00:04

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  2. Dispatch Considers Response
    00:08

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  3. Patient Requests Transfer
    00:06

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