Patient Requests Transfer from West Penn Hospital ER
Source: Pittsburgh Police, Fire and EMS
4800 Friendship Ave, Pittsburgh, PA 15224, USA
Summary: A patient at West Penn Hospital ER expressed dissatisfaction with her wait time and requested to be transferred to another facility. EMS dispatch discussed whether to send a unit or have West Penn security handle the situation. Ultimately, West Penn Security took responsibility for addressing the patient's concerns, and no EMS transport was required.