Assistance Requested for Elderly Woman with Dementia at Shrewan Riverwalk Apartments, willoughby

Summary: Marjorie Steinmetz, an elderly woman with dementia who lives alone at Shrewan Riverwalk Apartments in Lake County, Ohio, has repeatedly called 911. Her phone line has been deactivated due to non-payment, and she is experiencing confusion about this. Adult Protective Services is scheduled to meet with her on Monday, but she currently seeks assistance with her phone. She does not appear to have family support, and a key worker from Adult Protective Services is assigned to her case.

9/13/2025 05:59 PM
No Family Support Confirmed
00:08
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9/13/2025 05:59 PM
Inquiry About Family Support
00:03
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9/13/2025 05:46 PM
Adult Protective Services Involved
00:05
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9/13/2025 05:46 PM
Phone Line Deactivated
00:05
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9/13/2025 05:46 PM
Repeated 911 Calls
00:03
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9/13/2025 05:46 PM
Address Provided
00:04
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9/13/2025 05:46 PM
Residence Identified
00:03
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9/13/2025 05:46 PM
Assistance Requested for Marjorie Steinmetz
00:06
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