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Medical alarm triggers tense response at Suffolk apartmentSuffolk VA

audio iconMedical Emergency
Moore Ave, Suffolk, VA 23434

Being dispatched to a Suffolk apartment for a medical alarm, responders encountered uncertainty before locating a single patient inside, confirming no others were present.

Audio|Source: Suffolk City Fire and Rescue
01:48
Transcript:
00:00
Ten-four, a copy of responding for the medical alarm 55-20 Town Point Road, no patient information.
00:07
...time home, please.
00:12
Ten-four.
00:14
Service call 216 Moore Avenue.
00:20
VINZER-1 respond for a service call, 216 Moore Avenue, near Bank Street.
00:31
5.5.
00:35
Can we confirm Apartment 401? Resident at this location said he does not have a pendant.
00:46
Ten-four, that's what the alarm company stated.
00:49
They didn't have any patient information or any lockbox code or phone number information for the residents.
00:57
We'll drive the neighborhood, but otherwise there's no patient at this location.
01:10
Rescue One.
01:11
Rescue one.
01:13
Responding, replace an engine one.
01:17
Templar.
01:22
One, it'll be for forced entry.
01:28
Rescue one, PID is advising to stand by.
01:37
My God.
01:42
Patient found, resident states that there's no one else within the home as well.
01:47
You can show if clear and available.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:
Moore Ave, Suffolk, VA 23434

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