77-year-old woman unable to get up at apartment

Strawberry first responders, strawberry 1st responders, can I get you en route to the strawberry fields apartments? Strawberry fields apartments, apartment number (number withheld) .

Gonna have a seventy-seven year old female named (name withheld) advising she is not hurt but cannot get up at this time.

She also advised her door is locked and she could not get a hold of her landlord, so we're still trying to figure out a way to get.

Key holder on phone.