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Fire department responds to head injury at welcome center, Springfield MA

Medical Emergency

Reported: 11/12/2025 05:50 PM

Near Wilbraham Rd, Springfield, MA 01119

Fire department responded to the Welcome Center on Wilbraham Road for an 18-year-old female with a head injury. The fire was extinguished, and crews checked for hotspots and smoke in the hallway. Maintenance was contacted for assistance.

Audio|Source: Springfield Fire

01:21

Transcript:

00:00

Respond to near Wilbraham Road, the Welcome Center.

00:04

Medical.

00:08

Engine one, a pilot, engine one, truck three, on scene,

00:12

we'll be investigating.

00:14

Received, engine one, truck three, on scene, we'll be investigating.

00:21

Engine three to pilot.

00:24

The pilot's on for engine three.

00:27

Just enough eight.

00:30

The pilot's been knocked down.

00:32

We're just looking for any hotspots on it.

00:36

Received engine 3, fire's been knocked down, just looking for a hotspot to this point.

00:42

Truck there, Piler.

00:44

Callers off for truck 3.

00:46

With truck 3, engine 1 back in service.

00:50

I was smoking in the hallway.

00:53

Can you call on some more recovery since assistance, please?

00:59

Receive truck 3, back in service, truck 1.

01:01

Gonna be smoking in the hallway.

01:02

We'll get a hold of maintenance.

01:08

Hi, I'm an engine too.

01:15

We're responding to near Wilbraham Road, the Welcome Center for an 18-year-old female with a head injury.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:

Near Wilbraham Rd, Springfield, MA 01119

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