Fire alarm system taken out of service for maintenance, Rockford IL


Fire alarm system covering several stores including Crunch Gym, Michaels, and Petco was intentionally taken out of service for maintenance. There was confusion due to multiple monitoring companies, but no actual fire or emergency was reported.
Audio|Source: Rockford Fire Department
01:29
Transcript:
00:00
There, Nelson Fire Protection is here working on the system.
00:04
This system covers the Crunch Gym, Michaels,
00:08
and Petco.
00:11
You can take this alarm out of service. He's going to call you when he's done working on a system to put it back in service.
00:22
10 for, I don't just on contact with them because it doesn't actually come in through our board. If they can just call their alarm company and let them know so then they don't call it into us.
00:34
Because even if I call their alarm company, they won't let me put it out. So they need somebody like him,
00:40
keyholder reps, that call them.
00:47
Engine 5 copy.
00:49
He said he did take it out of service with his company. I think part of the problem might be is there's multiple companies that are monitoring this system.
01:01
Ted, that's probably the issue.
01:08
And if I just because like Petco, this one was a secure test that handles their fire alarm.
01:14
So then the one next door at Michaels is probably the Nelson and then I don't know who does a Crunch.
01:25
And if I have copy, I believe that's the issue that we're having right now.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Near E State St, Rockford, IL 61108
Correct
Incorrect