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Passenger refuses to leave airline ticket counter, Portland OR

audio iconDisorderly Conduct
Portland, OR

Dispatch audio reports a passenger at an airline ticket counter in Portland who missed a flight and is upset. The passenger is refusing to leave the ticket counter. British Airlines cannot rebook the passenger, and Condor will not have staff on site until the next day. The recording includes radio unit identifiers and names; personal names are shown as (name withheld) and numeric identifiers as (number withheld).

Audio|Source: Portland State University Police and Portland Police Service Desk
01:17
Transcript:
Code (number withheld)-(name withheld). Medics (number withheld), good one of manual. (number withheld) (name withheld), (number withheld) clear. (number withheld), (number withheld) clear. (number withheld) clear. One, you can go ahead. The airline ticket counter, I'll do. ...that missed a flight with Hondore yesterday. He is currently out at their ticket counter, upset over the missed flight. He is refusing to leave. British Airlines can't assist him with rebooking. Condor won't have anyone on-site until tomorrow. (name withheld) (number withheld). (number withheld). Go ahead. Can you show me (number withheld) for one of those, please? Yeah, okay.

Disclaimer:
This was transcribed by AI and may contain errors. Please verify the information independently.

Location mentioned:
Portland, OR

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