Person and dog trapped in elevator at Plano building, Plano TX


Emergency responders are attending to a situation where one person and a dog are stuck in elevator number five in a building near Edna and Parkwood streets in Plano. There was a fire alarm activation and communication with the occupant is difficult.
Audio|Source: Plano Fire
02:29
Transcript:
00:00
Dispatch from battalion two? What elevator number did they say they were stuck in? Elevator number, elevator five, one person and one dog?
00:23
The Med-unit overload plan is now in effect. Med-unit overload plan is now in effect. Legion 9, if you've not made contact to the alarm company as your request in cancellation, false alarm, proper code given. Italian 2 from Truck 4. Italian 2.
00:50
If there is a specific entrance on building E that you've already got open? At this time we're by the pool on Edna. We've only found one elevator in the parking garage. It is functioning and empty. Great, Steve. That's the only one on the mat too. Can we bring truck four down to Edna or should we stay on Parkwood?
01:17
Truck 4 will fit on it now. Dispatch what's telling to. Do we still have contact with the occupant of the elevator? Negative. We can try to.
01:45
I understand you're busy, but if you do have a chance to call them back, we only found one elevator operating and empty. We were called in by the alarm company, so we do not have any contact with the passenger. I think they just picked up the phone. That's how you receive.
Disclaimer:
This was transcribed by AI and may contain errors. Please verify the information independently.
Location mentioned:
Parkwood, Plano, TX 75093
This shows a Google Street View of the area near the location, which might not be the exact address.
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