Medical alert leads to cancelled response at elderly home, Oakland County MI


Emergency responders received a medical alarm from an elderly person's home. Initially, they were called for help after a fall. However, the keyholder later cancelled the response, stating they would assist the person themselves. The responders were having trouble with the lockbox code.
Audio|Source: Oakland County Fire/EMS MABAS 3202 (South/Oakway) - Dispatch/Tac/Talk (P25)
02:28
Transcript:
Medical[1] alarm. Rest 6-3, Endsley Drive. Thanks for those really bad, Corries. Quarters, Quarters. 201 on team. Resc3 will be in route and remain in quarters. Therefore it's going to be for a lift assist only. They got a hold of the patient; they fell and need assistance getting up. Dispatch on St. Tresbury? 248. Radio light 4 clear back in service, 2150. Rescue 71, medical emergency, elderly. We just got a call from the alarm company that a keyholder called them and wants to cancel you guys and stated she would be on her way over to help that person. I know not the ETA for her. She said that the code for the lockbox is not valid.
Medical[1] alarm. Rest 6-3, Endsley Drive. Thanks for those really bad, Corries. Quarters, Quarters. 201 on team. Resc3 will be in route and remain in quarters. Therefore it's going to be for a lift assist only. They got a hold of the patient; they fell and need assistance getting up. Dispatch on St. Tresbury? 248. Radio light 4 clear back in service, 2150. Rescue 71, medical emergency, elderly. We just got a call from the alarm company that a keyholder called them and wants to cancel you guys and stated she would be on her way over to help that person. I know not the ETA for her. She said that the code for the lockbox is not valid.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
Medical: Medical Emergency
Disclaimer:
This was transcribed by AI and may contain errors. Please verify the information independently.
Location mentioned:
Oakland County, MI
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