Woman at care facility reported upset and fall injury, Newton MA


Police and EMS responded to check on the wellbeing of a woman at a care facility after she reported that staff had been yelling at her all day and she was upset. During the response, it was discovered that the woman had suffered a fall a few days prior, and the call was upgraded to a medical emergency for a possible injury from the fall.
Audio|Source: Newton Police and Fire
01:14
Transcript:
00:00
Secure one, check on the wellness of (name withheld).
00:02
She called in saying that staff has been yelling at her all day, she seems upset.
00:20
We're calling 497.
00:24
497.
00:27
497. Just wanted to update you.
00:29
Sounds like it's turning into a medical call now for a fall that happened a few days ago.
00:34
You can still check on (name withheld).
00:43
Roger.
00:53
That's Ladder 1, Medicare 2.
00:56
So on 2101 Washington 3-1,
00:59
2ndly, Unit 135W, can lead to the fall.
01:03
That's Ladder 1 in Medic 2, 4101, Washington Street, the CARE 1, Unit 1-3-15W for the fall.
01:10
Nearest box is giving me 5-5-1, near Washington Street, and 10-22.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Newton, MA
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