False fire alarm activated on Beaver Brook Road, Midlothian VA


A fire alarm was activated on Beaver Brook Road but no fire or hazard was found. Responders could not reset the alarm because they did not have the security code. The alarm company is contacting the property owner to reset the system or provide the code.
Audio|Source: Chesterfield County Fire and EMS Dispatch
02:1
Transcript:
00:00
Engine 209 or beaver road in the control at 1116.
00:04
Just real minute, 204 being right to JW.
00:13
204 to 1116.
00:20
Let's go from China Road.
00:21
Can you reach out to the alarm company and see if they've made contact with the feed holder? There's no hazards.
00:28
We just can't get a reset on the system because we don't have the pin.
00:36
At 243 on the scene, Swan Command.
00:41
Mike 243 on scene, Swan Command at 1118 hour.
00:49
to Amos 231 in route to St.
00:52
Francis.
00:56
Amos 2.31, I'm sorry.
00:58
What's hospital?
01:02
Francis.
01:05
104 at 11.19 now.
01:12
203 at 1119.
01:18
The engine 209 is clear for the user.
01:21
Accidental alarm.
01:23
Engine 209, 104.
01:29
Engine 202, I'm on the phone with the alarm company and they're advising that the alarm restored at 11.
01:38
Engine 202 copies, we still have an audible alarm and the panel inside still showing an alarm.
01:46
All right, NG202.
01:48
They have to call the homeowner because it's reset by an app on their phone so they're going to try to make contact and get them to do it or call us with the code to do it from the panel.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Beaver Brook Rd, Midlothian, VA 23114
This shows a Google Street View of the area near the location, which might not be the exact address.
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