False fire alarm triggers response at Matthews residence, Matthews NC


A fire alarm was activated near Delo Drive, Unit 2119, in Matthews. Emergency responders arrived but found no signs of fire, smoke, or alarm signals. They attempted to contact the resident using the phone number linked to the alarm but there was no confirmed emergency.
Audio|Source: Charlotte and Mecklenburg County Fire
02:37
Transcript:
00:00
Matthews, Station 3, Station 2, Fire Alarm, near Delo Drive, Unit 2119, Op 6, neck off 6.
00:14
I'm sorry, one but one.
00:17
Copy for town, everyone.
00:23
Matt, these engine three is respond.
00:31
Engine three, engine 22, Taiwan, copy and round.
00:34
Fire alarm, called in by the alarm monitoring company,
00:38
a SOS fire emergency through a phone app.
00:44
Residential structure, nothing further.
00:51
Tion1 is on scene three-story multifamily.
00:54
Nothing's showing.
00:55
Time will be command.
00:56
No evacuation.
00:57
It doesn't appear to have any audible or visual alarms.
01:04
Engine three, something.
01:08
Copy the time one on-scene command, nothing's showing.
01:11
Copy engine three on scene.
01:17
Me and go ahead.
01:20
Is that number in the notes, is that associated with the person on the app or is that for the complex?
01:30
Did you ask for the apartment number or do you ask for the phone number?
01:35
The phone number that's listed in the app, is that associated, or in the call notes, is that associated with who sent the alert or is that for the actual complex?
01:49
Man, I have it that that is the subscriber's phone number.
01:55
Should be the resident.
01:57
Were you all able to make contact with that number?
02:04
You can make a call if you want.
02:08
Yeah, if you can try.
02:10
We don't have any kind of alarm going on.
02:13
Okay, there's three commands.
02:14
They're going to go to that apartment number.
02:20
Join to you is on Tina Tide or northeast.
02:26
Copy twigy.
02:31
You can show the bay of board unless you want it for vital time to evaluate it.
02:35
Thank you.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Matthews, NC
This shows a Google Street View of the area near the location, which might not be the exact address.
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