Investigation of accidental 911 hang-up call in Lowell, Lowell MA

Other Non-Crime Event

Reported: 11/11/2025 06:18 AM

Near Mead St, Lowell, MA 01852

Officers responded to a 911 hang-up call near Mead Street in Lowell. It was determined that a resident's son with autism may have accidentally dialed 911 while using the phone.

Audio|Source: Lowell Police Department

03:3

Transcript:

00:00

You put Abbott Street on hold and respond to 33 Mead Street.

00:03

Call two times, mapping 17 meters,

00:07

uh,

00:08

no history.

00:10

For a 911, hangup.

00:16

One of all.

00:19

Go ahead.

00:22

560 Bridge Street, Mass Range 9, Sierra Echo, 749.

00:29

Thank you. Thank you.

00:38

Graphic, Compo.

00:40

Can you go along with Car 933 Mead Street for a 911 hangup[1]?

00:46

Copy that.

00:52

Follow.

00:53

Okay.

00:58

Go ahead over there with Car9 and we'll a little bit closed on the floor.

01:04

Copy low before you'll be off that.

01:08

Copy, thank you me.

01:13

Hold the process.

01:17

Okay.

01:19

Negative paperwork.

01:22

All right, copy.

01:23

Take a restraining order for them.

01:25

38 mistilence.

01:30

You said 38 mistilin street unit two?

01:34

That's right.

01:39

Three will.

01:42

Go ahead.

01:44

Lowell connector outbound.

01:46

Bridgeport exit 2B with New Hampshire (number withheld).

01:52

All set.

01:53

All set. All right.

01:56

All right.

02:07

The 911 prefix last four is going to be one zero eight two.

02:16

Go to car 11.

02:19

11, I'm clear.

02:25

Can you head to the train station for training?

02:29

Rishi.

02:32

Yes.

02:35

Go ahead.

02:37

You head to the train station for training.

02:42

We'll be a...

02:48

Nineable.

02:51

Go ahead.

02:53

All right, I spoke to a couple of Navas outhand, a resident from 33.

02:58

She said her son has autism and was using her phone this morning, so it might have been him.

Police codes explained

The following codes appeared in the transcript and are explained below:

[1]

911 hangup: Incomplete 911 call where the caller disconnected before providing information

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:

Near Mead St, Lowell, MA 01852

This shows a Google Street View of the area near the location, which might not be the exact address.

Correct

Incorrect

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