Open line 911 call from Green Bay home found no emergency


A 911 call was received from a home where a child was heard saying 'help'. Upon callback, it was confirmed that the child was just playing with the phone and there was no real emergency.
Audio|Source: Brown County Public Safety
01:1
Transcript:
I will try to call the company back. Hi, (name withheld). Hi, (name withheld). Hi, (name withheld). Hi, (name withheld). 1163, McCormack Street, 1163, McCormick. Leave an open line on 911 and can possibly hear a child saying help and they're not responding to the call taker. Engine 451. Five King. I can advise if they verified no emergency. Mansion 451. We did speak with a male on the callback, and he told us the daughter was playing with the phone. This is the water heater that was on Venture properly. Maintenance is on scene. They're already calling a plumber, and they're working to correct the problem. Engine 5 is going to go back in service through East Texas. Copy. Copy.
Disclaimer:
This was transcribed by AI and may contain errors. Please verify the information independently.
Location mentioned:
Near McCormick St, Green Bay, WI 54301
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