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Patient repeatedly passing out at home with no access, Glen Allen VA

Medical Emergency

Reported: 09/23/2025 05:00 PM (PDT)

Near Mountain Ash Cir, Glen Allen, VA 23060

A patient at a home near Mountain Ash Cir is repeatedly passing out, but responders cannot gain entry as no key is available.

Audio|Source: Henrico County Division of Fire

01:46

Transcript:

00:00

Medic, 311, radio.

00:02

Go ahead.

00:09

Yes, ma'am, we're unable to gain access into the structure.

00:13

Are you able to call the complaint back and ask if there's a way to gain entry?

00:19

Time for some back.

00:24

I had a medic 311 called the complaint back and they advise that they have no key for access and there is no extra key located around the premises. He's advising that the patient keeps blacking out.

00:48

11 copies traffic.

00:51

And they spoke with the patient in their home near Mountain Ash Cir.

01:01

She keeps passing out.

01:09

I copy, 104.

01:16

Medica 311 Radio. Please just have a suppression piece, please.

01:22

104208.

01:31

Engine 311, unknown problem.

01:35

Near Mountain Ash Circle.

01:38

Station 21st District, near Mountain Ash Circle, on Pack 4, Time Out,

01:45

2008.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:

Near Mountain Ash Cir, Glen Allen, VA 23060

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Incorrect

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