Sewage backup causes basement flooding near Wood Avenue, East Longmeadow MA

Other Non-Crime Event

Reported: 11/17/2025 06:50 PM

Near Wood Ave, East Longmeadow, MA 01028

A resident near Wood Avenue reported flooding in their basement caused by a sewage line backup. Fire units responded and contacted the department responsible for sewer maintenance for assistance.

Audio|Source: Westcomm Regional Public Safety

02:31

Transcript:

00:00

Station 7. Respond near Wood Ave.

00:03

That's near Wood Ave. It's for the caller reporting flooding in their basement in excess of 2 inches.

00:10

7 engine 1.

00:13

Where do you state, 7 engine 1.

00:19

S7i2 back in quarters.

00:22

367.RSC2 in quarters.

00:25

Dash 106.

00:32

7-H1-0-0-2-0-6.

00:36

7-1 have you in route.

00:40

Gotcha 7-H1-Avian route.

00:47

Can you just check the lights by Priya Indian Cuisine on the drive?

00:55

Please can be northbound.

00:58

Colling wants to make sure the light were working properly since he had a green arrow to turn and the driver from the opposite direction went straight.

01:07

Go ahead.

01:10

Sir, after further questioning the caller, it looks like his sewage line is actually backing up and that is what is flooding the basement.

01:17

It's between 1 to 2 inches at this time, but it is continuing to bubble over.

01:23

Tangle 8-06, you can cancel them right here.

01:26

I'll handle that.

01:29

Proceed, thank you.

01:31

Hi see, thank you.

01:32

Copy, Angoli, thank you.

01:35

Okay, received.

01:37

We'll continue.

01:38

We're going to respond now in an emergency.

01:42

If you want to try to get a hold to someone from the sewer apartment, Department of Public Works, that's going to be more in their ballpark than ours.

01:51

Received, I'm making that call now.

01:57

Tangle 8 to slash.

02:00

Tangle 8.

02:05

I'll be clear, the lights are functioning properly.

02:12

Mr.

02:17

Spashto's 7.1.

02:22

Go ahead.

02:28

Sir, Department of Public Works has been advised and will be responding.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:

Near Wood Ave, East Longmeadow, MA 01028

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