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Alarm triggered at commercial building after false residential alertCouncil Bluffs IA

audio iconBurglary
Lakewood Villa St, Council Bluffs, IA 51501

Police responded to a residential alarm near Lakewood Villa but discovered the alarm company had sent the wrong address. The actual alarm was triggered at a commercial building near Avenue E. The owner was on site and reported a walk-through door and a garage door open at the residence, but no apparent emergency was found.

Audio|Source: Council Bluffs Public Safety
03:33
Transcript:
00:00
It's near Lakewood Villa with a residential home alarm.
00:03
92's on location with an open door requesting a 77.
00:06
10-4[1], 738's with me.
00:10
We're just on East Manila.
00:11
We can assist.
00:13
I'm time for, thank you.
00:14
947.
00:19
92.
00:21
Core 92.
00:24
Can you try giving the homeowner a PBX I tried, but calling from a block number and no one answered? Never.
00:31
I'll give it a try.
00:33
Three on four and five.
00:35
Three at nine forty-eight.
00:41
District four, cue to 1050, we can at the Lakewood Villa.
00:49
The floor right, nine for nine.
00:55
Paul, one.
00:59
Paul and go ahead.
01:02
4.09, self-18.
01:05
Oh,
01:09
call.
01:11
9.4-9.
01:14
721, wrong call.
01:17
9.49. 1 on-call, no check.
01:23
949.
01:27
2nd4-8.
01:34
Yes, September 8.
01:36
Nate, go ahead.
01:39
I'm going to be transporting an adult male from this location at G&A for a med check.
01:46
Click, that night at 6.
01:51
6, I'll be coming 8.
01:53
6 at 9.4. You can cancel 7.
02:00
7. 7.
02:03
7.2. 17.2.
02:09
192.
02:13
I got a hold of (name withheld).
02:16
He says that the alarm company sent us the wrong address.
02:20
The alarm is actually going off at near Avenue E.
02:24
(name withheld), which is a commercial building, which is where he is at at this time, due to the alarm being set off.
02:30
And that if there is an open door, he has a walk-through door that's open, but the other door should be locked to his residence on Lakewood Villa.
02:42
The open door leads into the garage as well, which is the garage door is open.
02:50
Okay, so again, (name withheld) is at the commercial residence, didn't seem too concerned that you guys were at his place of his home.
03:00
So I don't know what to say about the door.
03:05
Clear? We'll head there.
03:13
District 6.
03:15
District 6.
03:18
6. If that's a West End alarm, I can hit that for itself.
03:23
Claire, it's at near Avenue E.
03:25
(name withheld), and the owner is on site, it sounds like.
03:28
I told him he needed to call his alarm company to cancel you guys, otherwise we'll have to keep you guys in our help.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
10-4: Acknowledgment (Message received / OK)

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:
Lakewood Villa St, Council Bluffs, IA 51501

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