Passenger with vision impairment assisted at Roosevelt station, Chicago IL
Medical EmergencyA train operator was informed about a passenger with vision impairment who needed help to exit at Roosevelt station. Since no station staff were present, control instructed the operator to assist the passenger from the train to the stairs.
Audio|Source: CTA Rail Ops - Chicago Transit Authority
00:58
Transcript:
00:00
Operator 808, you have a vision impaired passenger on your head car.
00:04
I believe they want you alight at Roosevelt.
00:06
We have no station personnel there at Roosevelt.
00:12
Ask them if they would like to train at Harrison.
00:19
Stand for control, give me more, thank you.
00:23
115,
00:24
1040.
00:26
115 and 1040, central.
00:35
Control, this is 808, southbound at Addison.
00:37
I just got to talk to the passenger.
00:40
He said he still want to alight at Roosevelt.
00:44
Well, control, it's simple.
00:46
Thank you, Mel.
00:47
So when you get to Roosevelt,
00:49
if he needs assistance, just assist him off the train to the stairs, please.
00:56
10.4, Control, no problem at all.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Roosevelt, 22 E Roosevelt Rd, Chicago, IL 60605
This shows a Google Street View of the area near the location, which might not be the exact address.
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