False fire alarm activation at Mystic Shopping Center, Chelsea MA


A fire alarm pull station was triggered at the Mystic Shopping Center near Everett Ave. Fire crews investigated but found no fire or alarms sounding. The alarm panel continued to show activation but crews could not reset it due to key access issues.
Audio|Source: Chelsea Fire Dispatch
04:44
Transcript:
00:00
Chelsea Box 2285, Auxiliary,
00:03
for number near Everett Ave, the Mystic Shopping Center.
00:06
Response to the Box, Engine 4, Engine 2, Tower 1, Car 3.
00:11
That's Chelsea Box 2285 A5, Auxiliary, number near Everett Ave to have Mystic Shopping Center.
00:18
Response to the Box, Engine 4, Engine 2, Tower 1, Car 3,
00:22
all companies,
00:24
and Channel 2 be the fireground.
00:44
5-5-5-5-1-5-5-1-5-1-1-answered.
00:55
We're up in the area near Everett Ave to have anything showing at this time.
01:02
We all seen investigating, nothing showing at this time. We're actually getting a box in here again now.
01:08
13 volts.
01:14
Free to file.
01:21
What's the block W again?
01:27
2285,
01:28
Zone 17.
01:33
Okay,
01:35
we're at the box. We have a, on the United City, we have a pull station, calling Hall.
01:40
We're investigating.
01:42
We don't have a lounge station.
01:48
Okay, you're putting no alarm sounding does indicate a pull station.
01:52
You'll be investigating 1313.
01:59
Did a fire alarm?
02:03
Fire alarm. Fire alarm.
02:06
Did you say you got that box multiple times?
02:11
It came in a second time just as you were arriving.
02:18
Okay, have a message.
02:22
Engine 2, you want to check home goods, see if there's a pull station activation?
02:32
Agent 4 to commandant.
02:36
Engine 4. We're at home, good now.
02:41
Obviously, no alarm sound of it, we're checking the pull stations.
02:46
Okay, it says pull station common hall behind retail stores.
02:51
So I'm guessing there's a common hallway leading to the 2nd Street side.
03:03
Commandant's our one.
03:05
Kyle.
03:08
One of you guys heads to the back side, 2nd Street, that common hallway area, see if you can get access out here.
03:15
As a message.
03:21
Command.
03:23
Command.
03:27
We're in the home goods.
03:29
We're walking to the back now. They share a common area in the back with T-Mobile but not with TGMAX. We're going to go check their back area now.
03:42
Okay, have another.
03:47
(name withheld).
03:50
Come here.
03:54
And we're with a manager for TjX.
03:56
We're working our way to the rear of the building second street side.
04:01
I haven't found any pull station activation jack.
04:04
Okay, the best.
04:10
Uncated panel on the rear of the building, 2nd Street side is stating the same thing. Police, common hallway between the retail stores.
04:22
Did you floor come back with your message?
04:26
We went up to the Fire alarm control panel on the 2nd Street side and stated the same thing that you're reading.
04:32
Pull station.
04:34
Okay,
04:36
do you have a Knox box back there? You can access keys.
04:39
Try to reset on that.
04:41
I can't get into the Annunciator panel here. The keys don't work.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Near Everett Ave, Chelsea, MA 02150
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Incorrect