Customer locked inside car repair shop after tow dispute, Carol Stream IL


A customer was locked inside a car repair shop after a disagreement with an employee regarding a towed vehicle. Communication was difficult due to a language barrier. The employee locked the gate and returned to the office. The customer's vehicle was towed and brought to the facility without the customer's permission.
Audio|Source: DuPage County Sheriff
00:36
Transcript:
00:00
Sheriff 166, copy a customer dispute.
00:06
166.
00:08
Car Clinic and Carol Schreame near St Charles Rd.
00:12
Near St Charles Road, Carol Schrain.
00:14
Language barrier with the caller.
00:16
They're saying they're having some sort of dispute with an employee about his vehicle.
00:17
The employee locked caller inside the gate and went back to the office.
00:21
It looks like they towed his vehicle from a tow truck, and when they got close to the location, the tow truck driver drove his vehicle to this facility.
00:32
The caller is just very upset since they didn't get his permission.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.