Emergency responders access home for elderly medical aid, Billings MT


Emergency responders had difficulty locating a lockbox at a residence near Glenhaven Pl in Billings, Montana. After trying the front door and the side garage door keypad without success, they made entry with the help of an officer. They contacted an elderly male patient inside who required medical transport.
Audio|Source: Yellowstone County Law Enforcment, Fire and EMS
02:7
Transcript:
00:00
We are not able to locate a lockbox.
00:10
Is the person able to give us a better description of where that lockbox might be?
00:19
If we were told us on the front door.
00:27
Let's start by confirming the address, near Glenhaven Pl, right?
00:34
That is correct.
00:36
No lockbox on the front door.
00:40
All right, I'll give him another call.
00:47
You should fix dispatch.
00:51
Go ahead, dispatch six.
00:56
Per the caller, he said to try the side garage door. It might also be unlocked.
01:04
We do have a garage door keypad,
01:07
but the code did not work on the garage door keypad.
01:16
I copy.
01:22
Dispatch engine 6.
01:25
Engine 6. Agent 6, go ahead.
01:34
We've made entry into the place. We're with the officer right now.
01:39
The thing is 227.
01:49
To expur, his son, his bedroom is upstairs.
01:55
We've made contact with the patient. He's getting his hearing aids in right now. We'll find out more hair shirt.
02:06
To copy.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Near Glenhaven Pl, Billings, MT 59105
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